Terms of Service

These Terms of Service (“Terms”) govern your use of the SentrAI website security intelligence platform at sentrai.co.uk (the “Service”). By using the Service, you agree to these Terms.

1. The Service

SentrAI provides automated external security configuration assessments of websites. Our scans analyse publicly available information including DNS records, HTTP headers, SSL certificates, content security policies, and publicly loaded scripts.

The Service is not a penetration test. We do not attempt to exploit vulnerabilities, access protected systems, or perform any intrusive testing. Scans are passive and non-destructive.

2. Acceptable Use

You agree to:

• Use the Service only for lawful purposes
• Not use scan results to attack, exploit, or harm the scanned websites or their owners
• Not misrepresent SentrAI scan results as a comprehensive penetration test or security audit
• Not use the Service to harass, intimidate, or extort website owners
• Not attempt to circumvent usage limits or access controls
• Not resell or redistribute scan results without a valid Agency or Enterprise subscription

3. Scanning Third-Party Domains

The Service analyses publicly available information about websites. You acknowledge that:

• Scans only access information that is publicly visible on the internet
• No authentication credentials are used or requested
• No vulnerability exploitation is attempted
• You take responsibility for how you use and share scan results

4. Accounts and Subscriptions

You are responsible for maintaining the security of your account. Subscriptions are billed monthly via Stripe. You may cancel at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

5. Free Tier

The free tier provides one scan per month with a preview of findings. Full evidence, fix instructions, and PDF export require a paid subscription.

6. Accuracy and Limitations

Scan results are provided “as is” without warranty. While we strive for accuracy, you acknowledge that:

• External scans cannot detect all security vulnerabilities
• AI-generated interpretations may contain inaccuracies
• Risk scores are advisory and based on publicly visible configuration only
• The Service does not replace professional security assessments, penetration testing, or compliance audits
• We are not responsible for the security of scanned websites

7. Intellectual Property

Scan reports generated for your domains are yours to use and share. The SentrAI platform, scanning methodology, and AI interpretation engine remain our intellectual property.

8. Limitation of Liability

To the maximum extent permitted by law, SentrAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold SentrAI harmless from any claims, damages, or expenses arising from your misuse of the Service or violation of these Terms.

10. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination, your data will be retained for 90 days then permanently deleted unless required by law.

11. Changes to Terms

We may update these Terms from time to time. We will notify registered users by email of material changes at least 30 days before they take effect.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

Questions about these Terms? Email hello@sentrai.co.uk.